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Junior Service Desk Engineer
Neurones IT Asia
Bengaluru / Bangalore
Not Disclosed
3 - 5 Years
Full Time - Permanent
Views:304
Applicants:0
Posted on 6 Sep, 2025
In Office
Job Description | Responsibilities
- Understand the customer complaint, analyze and provide basic troubleshooting.
- Take ownership of resolving customer complaints with SLA.
- Coordinate with different teams to understand the intensity of issue and get the same resolved.
- Drive the team to acknowledge and resolve complaints timely.
- Ensure proper tagging for complaints in the system.
Overview
- Industry - IT - Consulting Services / Advisory Services
- Functional Area - Site Engineering / Project Management
- Job Role - Project Manager - IT / Software
- Employment type - Full Time - Permanent
- Work Mode - In Office
Qualifications
- Any Graduate - Any Specialization
- Any Post Graduate - Any Specialization
- Any Doctorate - Any Specialization
Job Related Keywords
Service Desk Engineer
Service Desk
Desk Engineer
IT Support
Help Desk Operations
Voice Process
Technical Helpdesk
Customer Support
