Junior Customer Service Executive

• Handle customer complaints and provide timely solutions
• Maintain client relationships for UK-based clients
• Process PCN cancellations when incorrectly issued
• Respond to inquiries via Zoho CRM system
• Conduct satisfaction surveys and follow up on resolutions
• Maintain accurate customer interaction records.

Overview

• Industry - SECURITY / DETECTIVE SERVICES
• Functional Area - ITES / BPO / KPO / Call Center / Operations / Tele-calling
• Job Role - CUSTOMER SERVICE
• Employment type - Full Time - Permanent
• Work Mode - In Office

Qualifications

• Any Graduate - Any Specialization
• Any Post Graduate - Any Specialization
• Any Doctorate - Any Specialization

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