2 - 5 Years
Not Disclosed
Full Time - Permanent
Indore

Views:242

Applicants:0

Posted on 21 Jun, 2025

Sorry, this vacancy has been closed and is no longer accepting applications.

Overview
  • Industry - IT - Consulting Services / Advisory Services
  • Functional Area - IT Software Programming / Analysis / Quality / Testing / Training
  • Job Role - Team Lead / Tech Lead
  • Employment type - Full Time - Permanent
  • Work Mode - In Office
Job Description | Role and Responsibilities

  1. Supervise day-to-day help desk operations and team performance

  2. Ensure timely resolution of tickets, calls, and escalations

  3. Monitor and report service metrics (SLA, ASA, etc.) regularly

  4. Handle team rosters, SOP updates, and vendor coordination

  5. Identify training needs and technical challenges

  6. Conduct hiring interviews for IT support roles

Candidate Profile | Who Can Apply
Education
  • Any Graduate - Any Specialization
  • Any Post Graduate - Any Specialization
  • Any Doctorate - Any Specialization
Job Related Keywords
About Employer

Sorry, this vacancy has been closed and is no longer accepting applications.

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