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IT Service Desk Operations Manager

Cactus Communications

Mumbai

Not Disclosed

7 - 10 Years

Full Time

Views:130

Applicants:0

Posted on 25 Aug, 2025

Remote

Job Description | Responsibilities

  • Graduates from any field are welcome to apply. Preference would be given to graduates with BCA, B.Tech/B.E. in Computers.
  • 7 years of relevant experience, with a minimum of 4 years in Service Desk management, preferably with IT Service Ticketing tools, engineer management, Service MIS Reporting, and escalation matrix management.

Overview

  • Industry - IT - Software / Product Development
  • Functional Area - IT Software Programming / Analysis / Quality / Testing / Training
  • Job Role - Other IT Software Programming / Analysis / Quality / Testing / Training
  • Employment type - Full Time
  • Work Mode - Remote

Qualifications

  • Any Graduate - Any Specialization
  • Any Post Graduate - Any Specialization
  • Any Doctorate - Any Specialization

Job Related Keywords

IT Helpdesk