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IT PROBLEM MANAGER

Harvey Nash
In Office
2 - 5 Years
Not Disclosed
Full Time - Permanent
MANCHESTER, UK, United Kingdom

Views:1592

Applicants:0

Posted on 26 Aug, 2025

Sorry, this vacancy has been closed and is no longer accepting applications.

Overview
  • Industry - HR Staffing & Recruitment Firms / Employment Agency / Background - Reference Check Firms
  • Functional Area - IT Software Programming / Analysis / Quality / Testing / Training
  • Job Role - Other IT Software Programming / Analysis / Quality / Testing / Training
  • Employment type - Full Time - Permanent
  • Work Mode - In Office
Job Description | Role and Responsibilities

  1. Lead and manage IT Problem Management processes aligned with ITIL best practices

  2. Perform root cause analysis and implement permanent fixes

  3. Collaborate with incident, service, and technical teams to minimize disruptions

  4. Maintain and update the Known Error Database (KEDB)

  5. Monitor performance, prepare reports, and present to senior leadership

Candidate Profile | Who Can Apply
Education
  • Any Graduate - Any Specialization
  • Any Post Graduate - Any Specialization
  • Any Doctorate - Any Specialization
Job Related Keywords
About Employer
View Employer Profile http://www.harveynash.com

Sorry, this vacancy has been closed and is no longer accepting applications.

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