IT Analyst

Develop and maintain Service Desk Operational Procedures and Processes

Monitor the Service Desk tool for open and pending tickets raised by HMCLs end-user

Receive incidents, service requests, queries, from Customers end users or IT staff through one of the agreed modes of communication.

Overview

• Industry - IT - Consulting Services / Advisory Services
• Functional Area - IT Software Maintenance / Operations / Support Services
• Job Role - Other Top Management IT Software Maintenance / Operations / Support Services
• Employment type - Full Time - Permanent
• Work Mode - In Office

Qualifications

• Any Graduate - Any Specialization
• Any Post Graduate - Any Specialization
• Any Doctorate - Any Specialization

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