Intermediate Service desk specialist

• Resolve user software and hardware issues.
• Escalate complex problems.
• Troubleshoot 2nd/3rd tier incidents via phone/email.
• Document and consult with IT staff.
• Maintain IT knowledge system.
• Attend meetings and assist with infrastructure changes.
• Perform other duties as required.

Overview

• Industry - HR Staffing & Recruitment Firms / Employment Agency / Background - Reference Check Firms
• Functional Area - IT Software Maintenance / Operations / Support Services
• Job Role - Service Desk Engineer
• Employment type - Full Time - Permanent
• Work Mode - In Office

Qualifications

• Any Graduate - Any Specialization
• Any Post Graduate - Any Specialization
• Any Doctorate - Any Specialization

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