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Incident Manager | Bangalore

Synophic Worlwide

Bengaluru / Bangalore

Not Disclosed

5 - 13 Years

Full Time

Views:405

Applicants:7

Posted on 26 Jul, 2022

In Office

Job Description | Responsibilities

  • Should have working knowledge and experience in Infrastructure Management
  • Driving the efficiency and effectiveness of the incident management process.
  • Should have worked on high priority P1 and Major Incidents.
  • Experience in handling bridge calls and driving Incidents to closure.
  • Should have exposure and understanding of various Problem and Change Management processes.
  • Ensuring that all IT teams follow the incident management process for every incident.

Overview

  • Industry - IT - Consulting Services / Advisory Services
  • Functional Area - IT Software Maintenance / Operations / Support Services
  • Job Role - Program Manager
  • Employment type - Full Time
  • Work Mode - In Office

Qualifications

  • BTech/BE - Computers
  • Any Post Graduate - Any Specialization
  • Any Doctorate - Any Specialization

Job Related Keywords

Incident Management Problem Management Incident ITIL Production Support