Helpdesk /ServiceDesk

• Excellent communication skills and ability to discuss and troubleshoot issues with Native English Speakers
• Efficiently handle Helpdesk Calls and act as the first point of contact for service request calls & requisitions through voice support
• Follow up on each issue/ticket to ensure its closure as per the ITIL Incident Management process.

Overview

• Industry - IT - Software / Product Development
• Functional Area - IT Software Maintenance / Operations / Support Services
• Job Role - Other IT Software Maintenance / Operations / Support Services
• Employment type - Full Time - Permanent
• Work Mode - In Office
• Open To Hire - On Sabattical

Qualifications

• Any Graduate - Any Specialization
• Any Post Graduate - Any Specialization
• Any Doctorate - Any Specialization

Job Related Keywords