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Helpdesk Executive
Crest Property Solutions Private Limited
Crown
Not Disclosed
4 - 5 Years
Full Time - Permanent
Views:21
Applicants:4
Posted on 18 Aug, 2026
In Office
Job Description | Responsibilities
- Request and Complaint Management
- Query Logging: Record resident requests and complaints received via phone, email, or in- person in the helpdesk system, ensuring 100% accuracy.
- Assignment and Tracking: Assign queries to technical or soft services teams immediately and track progress to ensure closure within defined Turnaround Time (TAT).
- Root Cause Analysis: Document the root cause for each request and update the system to support pattern analysis and corrective actions.
Overview
- Industry - REAL ESTATE & HOUSING - Property Management / Broker / Agent
- Job Role - Helpdesk Executive
- Employment type - Full Time - Permanent
- Work Mode - In Office
Qualifications
- Any Graduate - Any Specialization
- Any Post Graduate - Any Specialization
- Any Doctorate - Any Specialization
Job Related Keywords
Helpdesk Executive
Helpdesk