Views:60
Applicants:1
Posted on 7 Aug, 2025
Sorry, this vacancy has been closed and is no longer accepting applications.
Overview
- Industry - IT - Software / Product Development
- Functional Area - C Level / Top Management / Director
- Job Role - Vice President / GM - Customer Service
- Employment type - Full Time - Permanent
- Work Mode - Hybrid
- Open To Hire - Other Industry
Job Description | Role and Responsibilities
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Scale CSM/Support teams
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Drive retention, upsell, NPS
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Build journeys, onboarding (HubSpot, Gainsight)
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Align with ?20 Cr+ ARR goals
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Launch VoC, reduce churn
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Experience in B2B SaaS (EdTech preferred)
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Strong in CS tools, data, dashboards
Candidate Profile | Who Can Apply
Education
- Any Graduate - Any Specialization
- Any Post Graduate - Any Specialization
- Any Doctorate - Any Specialization
Job Related Keywords
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