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Guest Relations Executive | North Goa

Emperial Hotels

North Goa | Panaji / Panjim

Not Disclosed

2 - 5 Years

Full Time

Views:409

Applicants:12

Posted on 7 Oct, 2022

In Office
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Job Description | Responsibilities

  • Ensure clients are properly greeted upon their arrival
  • Monitor daily bookings and ensure assigned rooms are prepared prior to check-in
  • Coordinate luggage collection and storage
  • Oversee check-in and check-out procedures, including reservations and financial transactions
  • Promptly address guests’ requests, like in-room dining
  • Actively listen to and resolve complaints
  • Ensure special guests, like disabled people, elderly, children and VIPs, receive personalized services

Overview

  • Industry - FOOD, HOSPITALITY, TRAVEL & TOURISM
  • Functional Area - Hospitality / Hotel / Restaurant / Bar / Night Clubs
  • Job Role - Guest Relations - Officer / Executive
  • Employment type - Full Time
  • Work Mode - In Office

Qualifications

  • Any Graduate - Any Specialization
  • Any Post Graduate - Any Specialization
  • Any Doctorate - Any Specialization

Job Related Keywords

Guest Relation Executive Supervisor Scheduling Management Quality standards Guest Relationship Client Servicing Guest Relations