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Guest Relations Executive | North Goa
Emperial Hotels
North Goa | Panaji / Panjim
Not Disclosed
2 - 5 Years
Full Time
Views:409
Applicants:12
Posted on 7 Oct, 2022
In Office
Premium
Job Description | Responsibilities
- Ensure clients are properly greeted upon their arrival
- Monitor daily bookings and ensure assigned rooms are prepared prior to check-in
- Coordinate luggage collection and storage
- Oversee check-in and check-out procedures, including reservations and financial transactions
- Promptly address guests’ requests, like in-room dining
- Actively listen to and resolve complaints
- Ensure special guests, like disabled people, elderly, children and VIPs, receive personalized services
Overview
- Industry - FOOD, HOSPITALITY, TRAVEL & TOURISM
- Functional Area - Hospitality / Hotel / Restaurant / Bar / Night Clubs
- Job Role - Guest Relations - Officer / Executive
- Employment type - Full Time
- Work Mode - In Office
Qualifications
- Any Graduate - Any Specialization
- Any Post Graduate - Any Specialization
- Any Doctorate - Any Specialization
Job Related Keywords
Guest Relation Executive
Supervisor
Scheduling
Management
Quality standards
Guest Relationship
Client Servicing
Guest Relations