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Posted on 24 Jun, 2022
In Office
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Job Description | Responsibilities
- Welcome client during entry and giving a found farewell to client.
- Handling guest complaints and concerns in an efficient and timely manner.
- Overseeing VIP guests, Head of Departments.
- Coordinating and multi-tasking job duties in a busy environment.
- Give proper and complete handover to the next shift
- Should be able to handle all guests without bias or prejudice.
- Follow the house rules and policies laid down by the management
- Good command of the English language is essential, both written and verbal
- Must possess strong organization time management skills, attention to detail.
- Must be guest service focused and a team player.
- Positive attitude and outgoing personality is essential.
- Must be able to work shifts - days, evenings, weekends and holidays.
Overview
- Industry - Food / Processed Foods / Beverages
- Functional Area - Hospitality / Hotel / Restaurant / Bar / Night Clubs
- Job Role - Guest Relations - Officer / Executive
- Employment type - Full Time
- Work Mode - In Office
Qualifications
- Any Graduate - Any Specialization
- Any Post Graduate - Any Specialization
- Any Doctorate - Any Specialization
Job Related Keywords
Decision Making
Communication Skills
Soft Skills
Customer Satisfaction
Stakeholders Management
Guest Service
Customer Support
Management Skills
Time Management
People Management