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Guest Relations Associates | Noida

Radisson Blu

Noida

Not Disclosed

1 - 5 Years

Full Time

Views:969

Applicants:2

Posted on 24 Jun, 2022

In Office
Premium

Job Description | Responsibilities

  • Welcome client during entry and giving a found farewell to client. 
  • Handling guest complaints and concerns in an efficient and timely manner.
  • Overseeing VIP guests, Head of Departments. 
  • Coordinating and multi-tasking job duties in a busy environment.
  • Give proper and complete handover to the next shift
  • Should be able to handle all guests without bias or prejudice.
  • Follow the house rules and policies laid down by the management
  • Good command of the English language is essential, both written and verbal 
  • Must possess strong organization time management skills, attention to detail.
  • Must be guest service focused and a team player.
  • Positive attitude and outgoing personality is essential.
  • Must be able to work shifts - days, evenings, weekends and holidays.

Overview

  • Industry - Food / Processed Foods / Beverages
  • Functional Area - Hospitality / Hotel / Restaurant / Bar / Night Clubs
  • Job Role - Guest Relations - Officer / Executive
  • Employment type - Full Time
  • Work Mode - In Office

Qualifications

  • Any Graduate - Any Specialization
  • Any Post Graduate - Any Specialization
  • Any Doctorate - Any Specialization

Job Related Keywords

Decision Making Communication Skills Soft Skills Customer Satisfaction Stakeholders Management Guest Service Customer Support Management Skills Time Management People Management