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Views:356
Applicants:11
Posted on 14 Mar, 2024
In Office
Job Description | Responsibilities
- Handling a team of 20-25 associates
- Responsible for Daily roster planning and productivity metrics measurement.
- Responsible for day-to-day task assignments of the team and the project.
- Managing escalations from customers and internal stakeholders and providing appropriate and effective resolution to their queries/complaints.
Overview
- Industry - IT - INFORMATION TECHNOLOGY
- Functional Area - IT Software Programming / Analysis / Quality / Testing / Training
- Job Role - Team Lead / Tech Lead
- Employment type - Full Time - Permanent
- Work Mode - In Office
- Open To Hire - On Sabattical
Qualifications
- Any Graduate - Any Specialization
- Any Post Graduate - Any Specialization
- Any Doctorate - Any Specialization
Job Related Keywords
Team Lead / Tech Lead
Task Management
Project Management
Query Software
Team Lead - Non Voice / Web
complaints
Client Management
Analysis
