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Front Desk Staff

The Hosteller

Shimla

Not Disclosed

2 - 5 Years

Full Time - Permanent

Views:171

Applicants:4

Posted on 17 Nov, 2025

In Office

Job Description | Responsibilities

  1. Ensure adherence to brand standards, SOPs, and service quality benchmarks.
  2. Supervise staff (blue & white collar) and coordinate across operational departments.
  3. Manage guest check-ins/outs, handle inquiries, and resolve escalations and grievances.
  4. Coordinate with internal departments to troubleshoot and resolve operational issues.

Overview

  • Industry - FOOD, HOSPITALITY, TRAVEL & TOURISM
  • Functional Area - Media / PR, Public Relations / Corporate Communications, Administration / Facility Management / Office Operations, Hospitality / Hotel / Restaurant / Bar / Night Clubs
  • Job Role - FRONT DESK / CUSTOMER CARE
  • Employment type - Full Time - Permanent
  • Work Mode - In Office

Qualifications

  • Any Graduate - Any Specialization
  • Any Post Graduate - Any Specialization
  • Any Doctorate - Any Specialization

Job Related Keywords

Hotel Operations Hostel Management Guest Relations Housekeeping Coordination F&B Operations Escalation Handling Guest Experience Operational Excellence