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Posted on 17 Nov, 2025
In Office
Job Description | Responsibilities
- Ensure adherence to brand standards, SOPs, and service quality benchmarks.
- Supervise staff (blue & white collar) and coordinate across operational departments.
- Manage guest check-ins/outs, handle inquiries, and resolve escalations and grievances.
- Coordinate with internal departments to troubleshoot and resolve operational issues.
Overview
- Industry - FOOD, HOSPITALITY, TRAVEL & TOURISM
- Functional Area - Media / PR, Public Relations / Corporate Communications, Administration / Facility Management / Office Operations, Hospitality / Hotel / Restaurant / Bar / Night Clubs
- Job Role - FRONT DESK / CUSTOMER CARE
- Employment type - Full Time - Permanent
- Work Mode - In Office
Qualifications
- Any Graduate - Any Specialization
- Any Post Graduate - Any Specialization
- Any Doctorate - Any Specialization
Job Related Keywords
Hotel Operations
Hostel Management
Guest Relations
Housekeeping Coordination
F&B Operations
Escalation Handling
Guest Experience
Operational Excellence