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Posted on 10 Mar, 2026
In Office
Job Description | Responsibilities
- Proactively connect with customers through calls and emails to understand their journey, gather qualitative feedback, and identify key pain points.
- Own and manage Orange and Red alert cases from the CX dashboard with quick follow-ups and timely closures.
- Excellent verbal and written communication skills.
Overview
- Industry - NUTRITION / WELLNESS
- Functional Area - Other
- Job Role - Other
- Employment type - Full Time
- Work Mode - In Office
Qualifications
- Any Graduate - Any Specialization
- Any Post Graduate - Any Specialization
- Any Doctorate - Any Specialization
Job Related Keywords
Escalation Specialist
Escalation
Customer Escalation
Escalation Management
Customer Queries
