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Engineer Technical Support - L1
Network Techlab India Limited
Thane
Not Disclosed
2 - 4 Years
Full Time - Permanent
Views:7
Applicants:1
Posted on 24 Sep, 2026
In Office
Job Description | Responsibilities
- Provide first-level technical support to customers
- Troubleshoot hardware, software, and system issues
- Resolve incidents and service requests within SLAs
- Escalate complex issues to higher-level support teams
- Maintain support tickets and technical documentation
Overview
- Industry - IT - Consulting Services / Advisory Services
- Job Role - Engineer Technical Support - L1
- Employment type - Full Time - Permanent
- Work Mode - In Office
Qualifications
- Any Graduate - Any Specialization
- Any Post Graduate - Any Specialization
- Any Doctorate - Any Specialization
Job Related Keywords
Technical Support
L1 Support
Troubleshooting
Incident Management
Ticketing
Hardware
Software
SLA Management