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Posted on 9 Sep, 2026
In Office
Job Description | Responsibilities
- Handle inbound and outbound customer calls professionally.
- Understand customer queries and provide accurate solutions.
- Resolve complaints and ensure customer satisfaction.
- Maintain call records and update customer information.
- Follow quality standards and achieve productivity targets.
Overview
- Industry - ITES / BPO / KPO / OUTSOURCING / CUSTOMER SERVICE / CALL CENTER / OPERATIONS
- Job Role - Domestic Voice Process
- Employment type - Full Time - Permanent
- Work Mode - In Office
Qualifications
- Any Graduate - Any Specialization
- Any Post Graduate - Any Specialization
- Any Doctorate - Any Specialization
Job Related Keywords
Voice Process
Customer Support
Inbound Calls
Outbound Calls
Customer Service
Communication
CRM
Problem Solving