Day Shift- Chat Process

1. Customer service chat.
2. Understands customer query and responds to it ensuring that all queries / concerns are answered via web chat.
3. Update account information and performs general maintenance upon customers request.
4. Exhibits promptness and politeness using the appropriate language while answering customer queries.

Overview

• Industry - ITES / BPO / KPO / OUTSOURCING / CUSTOMER SERVICE / CALL CENTER / OPERATIONS
• Functional Area - ITES / BPO / KPO / Call Center / Operations / Tele-calling
• Job Role - CUSTOMER SERVICE
• Employment type - Full Time
• Work Mode - In Office

Qualifications

• Any Graduate - Any Specialization
• Any Post Graduate - Any Specialization
• Any Doctorate - Any Specialization

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