Functional Area -
Data Analytics & Business Intelligence / Statistics
Job Role -
Data Analyst
Employment type -
Full Time - Permanent
Work Mode - In Office
Job Description | Role and Responsibilities
Responsible for timely fulfillment of daily cases.
Have a target-oriented approach - ensure daily productivity targets are met, ensure operations executives meet the standards on both productivity and quality.
Ensure MIS is updated daily.
Highlight if SLAs are not met and plan the appropriate solution to meet SLAs.