Data Analyst - Contact Center Analytics

Data Analyst role requiring minimum 3+ years of experience. Tableau, SQL, and Azure Synapse skills to deliver dashboards, ad hoc analyses, and contact-center KPI insights. Involves data extraction, client interaction with US stakeholders, and working US-aligned shifts. Contact-center analytics/ Contact-center domain experience is mandatory.

Overview

• Industry - IT - Software / Product Development
• Functional Area - Data Analytics & Business Intelligence / Statistics
• Job Role - Data Analyst
• Employment type - Full Time - Permanent
• Work Mode - Hybrid

Qualifications

• Any Graduate - Any Specialization
• Any Post Graduate - Any Specialization
• Any Doctorate - Any Specialization

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