0 - 5 Years
Not Disclosed
Full Time - On Contract
Minneapolis, USA, United States of America

Views:90

Applicants:25

Posted on 31 Dec, 2024

Overview
  • Industry - HR Staffing & Recruitment Firms / Employment Agency / Background - Reference Check Firms
  • Functional Area - Data Analytics & Business Intelligence / Statistics
  • Job Role - Business Analyst
  • Employment type - Full Time - On Contract
  • Work Mode - Remote
Job Description | Role and Responsibilities

  • Creating and updating Journey Maps
  • Reviewing data analytics specific to Voice of the Customer (Surveys) and NPS
  • Making recommendations for improvements and identifying root cause issues of pain points within journeys
  • Learning the Glassbox technology to transcribe calls and offer recommendations

Candidate Profile | Who Can Apply
Education
  • Any Graduate - Any Specialization
  • Any Post Graduate - Any Specialization
  • Any Doctorate - Any Specialization
Job Related Keywords
About Employer
Contact Details
Email - pmotiyani@horizontal.com,