CUSTOMER SUPPORT TECHNICIAN

1. Provide technical support and product education via phone, chat, and email

2. Accurately log and maintain incident records per standards

3. Assist in identifying and reporting product defects/design issues

4. Collaborate with development and implementation teams

5. Support QA efforts by testing new product features

Overview

• Industry - HR Staffing & Recruitment Firms / Employment Agency / Background - Reference Check Firms
• Functional Area - ITES / BPO / KPO / Call Center / Operations / Tele-calling
• Job Role - CUSTOMER SERVICE
• Employment type - Full Time - On Contract
• Work Mode - Remote
• Open To Hire - Differently Abled, Retired, Defence Veteran, Government Employees, Self Employed

Qualifications

• Any Graduate - Any Specialization
• Any Post Graduate - Any Specialization
• Any Doctorate - Any Specialization

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