Customer Support Representative

• Handle customer queries voice in a professional and timely manner.
• Provide accurate information and effective resolutions to customer concerns.
• Maintain high levels of customer satisfaction and adhere to process SLAs.
• Ensure prompt follow-up and escalation handling when required.
• Shift: US-Based Shifts.

Overview

• Industry - ITES / BPO / KPO / OUTSOURCING / CUSTOMER SERVICE / CALL CENTER / OPERATIONS
• Functional Area - ITES / BPO / KPO / Call Center / Operations / Tele-calling
• Job Role - Customer Care Executive / Associate - Voice
• Employment type - Full Time - Permanent
• Work Mode - In Office

Qualifications

• Any Graduate - Any Specialization
• Any Post Graduate - Any Specialization
• Any Doctorate - Any Specialization

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