1 - 3 Years
Not Disclosed
Full Time - Permanent
Noida

Views:71

Applicants:4

Posted on 24 Sep, 2025

Overview
  • Industry - PUBLISHING & PRINTING - Books, Magazines & Newspapers Publishing
  • Functional Area - Sales / Business Development / Client Servicing
  • Job Role - Customer Support - Executive
  • Employment type - Full Time - Permanent
  • Work Mode - In Office
  • Open To Hire - Other Industry
Job Description | Role and Responsibilities

  • Manage US/UK inbound/outbound calls, emails, chats

  • Use Zendesk or similar CRM for accurate documentation

  • Resolve customer issues, meet KPIs (CSAT, response time)

  • Communicate clearly, collaborate on complex cases

  • Follow SLA and quality standards

  • Continuous learning & process improvement

  • Bachelor’s degree required

  • US/UK voice support Exp.

Candidate Profile | Who Can Apply
Education
  • Any Graduate - Any Specialization
  • Any Post Graduate - Any Specialization
  • Any Doctorate - Any Specialization
Job Related Keywords
About Employer
Contact Details
Email - indiatimes.times@gmail.com,

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