Views:71
Applicants:4
Posted on 24 Sep, 2025
Manage US/UK inbound/outbound calls, emails, chats
Use Zendesk or similar CRM for accurate documentation
Resolve customer issues, meet KPIs (CSAT, response time)
Communicate clearly, collaborate on complex cases
Follow SLA and quality standards
Continuous learning & process improvement
Bachelor’s degree required
US/UK voice support Exp.