Customer Support Representative

• Handle inbound calls, emails, and chats to address customer queries and concerns.
• Provide accurate information about products, services, and policies.
• Troubleshoot basic technical issues and offer step-by-step solutions.
• Maintain detailed and updated records of customer interactions in CRM systems.

Overview

• Industry - ITES / BPO / KPO / OUTSOURCING / CUSTOMER SERVICE / CALL CENTER / OPERATIONS
• Functional Area - ITES / BPO / KPO / Call Center / Operations / Tele-calling
• Job Role - Customer Care Executive / Associate - Non Voice / Web, Customer Care Executive / Associate - Voice
• Employment type - Full Time - Permanent
• Work Mode - In Office

Qualifications

• Any Graduate - Any Specialization
• Any Post Graduate - Any Specialization
• Any Doctorate - Any Specialization

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