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Customer Support Representative II

Acro Service Corp

Johnston | IA

Not Disclosed

1 - 5 Years

Full Time - On Contract

Views:4

Applicants:0

Posted on 16 Sep, 2026

In Office

Job Description | Responsibilities

• Handle customer queries through phone, email, chat, and support channels.
• Resolve service issues and provide accurate product or account information.
• Manage escalations and coordinate with internal teams for timely resolution.
• Maintain customer records, tickets, and support documentation.
• Monitor service quality and meet customer support performance targets.

Overview

  • Industry - HR Staffing & Recruitment Firms / Employment Agency / Background - Reference Check Firms
  • Job Role - Customer Support Representative II
  • Employment type - Full Time - On Contract
  • Work Mode - In Office

Qualifications

  • Any Graduate - Any Specialization
  • Any Post Graduate - Any Specialization
  • Any Doctorate - Any Specialization

Job Related Keywords

Customer Support Customer Service Issue Resolution Ticket Management Escalation Handling Email Support Chat Support CRM

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