Customer Support Member Services

• Provide Tier I-II support by answering inbound calls and emails from members and state staff, actively listening to their needs, and identifying appropriate solutions.
• Troubleshoot and resolve member/state staff service issues, triage escalating complex cases

Overview

• Industry - IT - Consulting Services / Advisory Services
• Functional Area - IT Software Maintenance / Operations / Support Services
• Job Role - Operations Manager
• Employment type - Full Time - Permanent
• Work Mode - In Office

Qualifications

• Any Graduate - Any Specialization
• Any Post Graduate - Any Specialization
• Any Doctorate - Any Specialization

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