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Customer Support Executive

Cyitechsearch LLC

Mumbai

Not Disclosed

0 - 5 Years

Full Time - Permanent

Views:237

Applicants:40

Posted on 29 Mar, 2024

In Office

Job Description | Responsibilities

Responsibilities:

  • Respond to customer inquiries via phone, email, chat, and social media.
  • Resolve issues promptly and professionally.
  • Provide product information and assistance with orders and returns.
  • Document interactions accurately in CRM system.
  • Collaborate with team to enhance customer satisfaction.

Overview

  • Industry - ITES / BPO / KPO / OUTSOURCING / CUSTOMER SERVICE / CALL CENTER / OPERATIONS
  • Functional Area - ITES / BPO / KPO / Call Center / Operations / Tele-calling
  • Job Role - CUSTOMER SERVICE
  • Employment type - Full Time - Permanent
  • Work Mode - In Office
  • Open To Hire - Fresher/Intern

Qualifications

  • Any Graduate - Any Specialization
  • Any Post Graduate - Any Specialization
  • Any Doctorate - Any Specialization

Job Related Keywords

Customer Care Customer Support - Executive Customer Success Manager CSR CSA BPO Call Center