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Posted on 29 Mar, 2024
In Office
Job Description | Responsibilities
Responsibilities:
- Respond to customer inquiries via phone, email, chat, and social media.
- Resolve issues promptly and professionally.
- Provide product information and assistance with orders and returns.
- Document interactions accurately in CRM system.
- Collaborate with team to enhance customer satisfaction.
Overview
- Industry - ITES / BPO / KPO / OUTSOURCING / CUSTOMER SERVICE / CALL CENTER / OPERATIONS
- Functional Area - ITES / BPO / KPO / Call Center / Operations / Tele-calling
- Job Role - CUSTOMER SERVICE
- Employment type - Full Time - Permanent
- Work Mode - In Office
- Open To Hire - Fresher/Intern
Qualifications
- Any Graduate - Any Specialization
- Any Post Graduate - Any Specialization
- Any Doctorate - Any Specialization
Job Related Keywords
Customer Care
Customer Support - Executive
Customer Success Manager
CSR
CSA
BPO
Call Center