Customer Support Executive

• Work with other management team members to develop call center objectives, keeping profitability and efficiency in mind.
• Be a part of team meetings and coach and motivate team members.
• Analyze call center data and prepare reports for upper management.
• Work with call center representatives to solve problems like difficult calls from angry customers.

Overview

• Industry - IT - Consulting Services / Advisory Services
• Functional Area - IT Software Maintenance / Operations / Support Services
• Job Role - Customer Success Manager
• Employment type - Full Time
• Work Mode - In Office

Qualifications

• Any Graduate - Any Specialization
• Any Post Graduate - Any Specialization
• Any Doctorate - Any Specialization

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