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Customer Support Executive

GJ INFOTECH PVT. LTD.

Thrissur

Not Disclosed

4 - 7 Years

Full Time

Views:208

Applicants:5

Posted on 24 Feb, 2024

In Office

Job Description | Responsibilities

  • Overseeing the customer service process.
  • Resolving customer complaints brought to your attention.
  • Conducting quality assurance surveys with customers and providing feedback to the staff.
  • Possessing excellent product knowledge to enhance customer support.
  • Communication and thought process has to be good.

Overview

  • Industry - ITES / BPO / KPO / OUTSOURCING / CUSTOMER SERVICE / CALL CENTER / OPERATIONS
  • Functional Area - ITES / BPO / KPO / Call Center / Operations / Tele-calling
  • Job Role - Other Customer Service
  • Employment type - Full Time
  • Work Mode - In Office

Qualifications

  • Any Graduate - Any Specialization
  • Any Post Graduate - Any Specialization
  • Any Doctorate - Any Specialization

Job Related Keywords

Customer Support Executive Customer Support Blended Process Domestic Process Inbound Calls Customer Handling Customer Care Customer Relationship