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CUSTOMER SUPPORT EXECUTIVE

Gamut HR Solutions

Hyderabad - Secunderabad

Not Disclosed

4 - 7 Years

Full Time - Permanent

Views:249

Applicants:2

Posted on 19 May, 2025

In Office

Job Description | Responsibilities

  • Respond to customer inquiries via phone, email, and live chat professionally and promptly.

  1. Maintain and nurture strong relationships with customers, ensuring high levels of satisfaction.

  2. Use CRM tools to document customer interactions and manage service history

  3. Collaborate with internal departments to resolve customer concerns effectively.

Overview

  • Industry - HR, HUMAN RESOURCES
  • Functional Area - Sales / Business Development / Client Servicing, ITES / BPO / KPO / Call Center / Operations / Tele-calling
  • Job Role - Customer Support - Executive
  • Employment type - Full Time - Permanent
  • Work Mode - In Office
  • Open To Hire - Retired, Defence Veteran, Government Employees, Other Industry, Self Employed

Qualifications

  • Any Graduate - Any Specialization
  • Any Post Graduate - Any Specialization
  • Any Doctorate - Any Specialization

Job Related Keywords

Call Handling Active Listening Customer Relationship Management CRM Software (e.g. Zoho Salesforce) Order Processing Problem Solving