1 - 5 Years
Not Disclosed
Full Time - Permanent
Mumbai

Views:355

Applicants:2

Posted on 16 May, 2025

Sorry, this vacancy has been closed and is no longer accepting applications.

Overview
  • Industry - E-COMMERCE / MOBILE COMMERCE - Online Market Place / Online Shops / Mobile Apps
  • Functional Area - Sales / Business Development / Client Servicing
  • Job Role - Customer Support - Executive
  • Employment type - Full Time - Permanent
  • Work Mode - In Office
Job Description | Role and Responsibilities

  • Resolve customer queries via chat and email

  • Draft clear, professional responses

  • Use AI tools (e.g., ChatGPT) for efficiency

  • Coordinate with internal team for solutions

  • Track complaints and ensure closure

  • Suggest process improvements

  • CRM and Microsoft Office proficiency preferred

  • Maintain high customer satisfaction

  • Strong written Hindi&English

Candidate Profile | Who Can Apply
Education
  • Any Graduate - Any Specialization
  • Any Post Graduate - Any Specialization
  • Any Doctorate - Any Specialization
Job Related Keywords
About Employer

Sorry, this vacancy has been closed and is no longer accepting applications.

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