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Customer Support Executive | Mumbai
Raise Financial Services
Mumbai
Not Disclosed
1 - 4 Years
Full Time - Permanent
Views:181
Applicants:3
Posted on 6 Mar, 2024
In Office
Job Description | Responsibilities
- Resolve customer queries with high-quality service
- Collect feedback via Voice, Email, Chat, etc.
- Prioritize customer satisfaction over handling time
- Address complaints, offer appropriate solutions
- Collaborate with internal teams for best service
- Go the extra mile for customer delight
- Build trust through open communication
Overview
- Industry - BANKING / FINANCIAL SERVICES / BROKING
- Functional Area - Sales / Business Development / Client Servicing
- Job Role - Customer Support - Executive
- Employment type - Full Time - Permanent
- Work Mode - In Office
Qualifications
- Any Graduate - Any Specialization
- Any Post Graduate - Any Specialization
- Any Doctorate - Any Specialization
Job Related Keywords
Customer Support
Communication
Brokering
Customer Satisfaction (CSAT)
Customer Relationship Management (CRM)
