Customer Support Executive | Helpdesk

• Handle inbound calls on the toll-free number and log complaints in ICRM.
• Transfer calls to the concerned person.
• Coordinate field operations for pending complaints.
• Verify vouchers and perform data entry tasks.
• Work in rotational shifts, including weekends and holidays.

Overview

• Industry - Dairy Products
• Functional Area - ITES / BPO / KPO / Call Center / Operations / Tele-calling
• Job Role - CUSTOMER SERVICE
• Employment type - Full Time - Permanent
• Work Mode - In Office
• Open To Hire - Fresher/Intern

Qualifications

• Any Graduate - Any Specialization
• Any Post Graduate - Any Specialization
• Any Doctorate - Any Specialization

Job Related Keywords