Customer Support Associate
Technotask Business Solutions Pvt. Ltd.
Bengaluru / Bangalore
Not Disclosed
1 - 2 Years
Full Time - Permanent
Views:82
Applicants:1
Posted on 4 Sep, 2025
Job Description | Responsibilities
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6 months–1 year in voice, chat & email support
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Handle & resolve queries, complaints, requests
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Provide info, troubleshoot & document in CRM
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Meet performance metrics (AHT, CSAT, FCR)
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Escalate issues & coordinate with teams
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Graduate, strong English, CRM knowledge
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Customer-focused, multitasking skills
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Preferred: BPO/KPO experience
Overview
- Industry - HR Staffing & Recruitment Firms / Employment Agency / Background - Reference Check Firms
- Functional Area - Sales / Business Development / Client Servicing
- Job Role - Customer Support - Executive
- Employment type - Full Time - Permanent
- Work Mode - In Office
- Open To Hire - Other Industry
Qualifications
- Any Graduate - Any Specialization
- Any Post Graduate - Any Specialization
- Any Doctorate - Any Specialization
