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Customer Support Associate
Aitek Group
Cyberjaya | Selangor, Malaysia
Not Disclosed
0 - 1 Years
Full Time - On Contract
Views:111
Applicants:1
Posted on 16 Jun, 2025
In Office
Job Description | Responsibilities
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Perform KYC reviews and documentation
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Manage cases independently
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Update managers on progress
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Ensure 90%+ quality
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Use screening tools (Factiva, RDC, World-Check)
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Communicate with clients/officers
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0–1 year KYC experience (China preferred)
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Work in shifts (7 AM–4 PM / 4 PM–1 AM)
Overview
- Industry - IT - Consulting Services / Advisory Services
- Functional Area - Financial Services / Broking
- Job Role - Compliance & Control - Executive / Manager
- Employment type - Full Time - On Contract
- Work Mode - In Office
- Open To Hire - Other Industry
Qualifications
- Any Graduate - Any Specialization
- Any Post Graduate - Any Specialization
- Any Doctorate - Any Specialization
Job Related Keywords
Customer Support Associate
Client Onboarding
Documentation
Quality Standards
Screening Tools
Sanctions Exposure
China Region KYC
Politically Exposed Persons