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Customer Support | Navi Mumbai
UNPlus Solutions
Navi Mumbai / Panvel
Not Disclosed
4 - 5 Years
Full Time
Views:199
Applicants:4
Posted on 30 Jan, 2024
In Office
Job Description | Responsibilities
- Handling international customer complaints and providing appropriate solutions and alternatives within the time limits.
- Following up to ensure resolution on call.
- Keeping records of customer interactions, and processing customer accounts.
Overview
- Industry - ITES / BPO / KPO / OUTSOURCING / CUSTOMER SERVICE / CALL CENTER / OPERATIONS
- Functional Area - IT Software Maintenance / Operations / Support Services
- Job Role - Customer Success Manager
- Employment type - Full Time
- Work Mode - In Office
Qualifications
- Any Graduate - Any Specialization
- Any Post Graduate - Any Specialization
- Any Doctorate - Any Specialization
Job Related Keywords
Customer Support
Customer Support - Executive
Inbound Process
Inbound Voice Process
Inbound Customer Service
