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Customer Support | Mumbai
Raise Financial Services
Mumbai
Not Disclosed
0 - 2 Years
Full Time - Permanent
Views:167
Applicants:4
Posted on 6 Mar, 2024
In Office
Job Description | Responsibilities
- Maintain positive, empathetic, professional customer approach.
- Gain comprehensive product knowledge for prompt responses.
- Collect feedback from Voice, Email, Chat channels.
- Communicate and escalate with Team Leaders as needed.
- Keep records of interactions and feedback.
- Seek internal stakeholder input, build trust via open communication.
Overview
- Industry - BANKING / FINANCIAL SERVICES / BROKING
- Functional Area - Sales / Business Development / Client Servicing
- Job Role - Customer Support - Executive
- Employment type - Full Time - Permanent
- Work Mode - In Office
Qualifications
- Any Graduate - Any Specialization
- Any Post Graduate - Any Specialization
- Any Doctorate - Any Specialization
Job Related Keywords
Customer Support - Executive
Communication
Customer Interaction
Customer Satisfaction (CSAT)
