Customer Success Specialist

• Support via Intercom (chat, call, email)

• Update CRM (Close)

• Run Zoom demos

• Log feedback, file tickets

• Onboard Contractor+ users

• Update help center

• Reach out to new users

• Share updates via Slack

• Spot upsell chances

• Working Schedule- Sat–Tues (10 hrs) or Sat–Mon (12 hrs)

• Timing- 9 AM–7 PM / 9 AM–9 PM CST

• Fluent in English & Spanish

Overview

• Industry - IT - INFORMATION TECHNOLOGY
• Functional Area - Sales / Business Development / Client Servicing
• Job Role - Customer Support - Executive
• Employment type - Full Time - Permanent
• Work Mode - Remote
• Open To Hire - Other Industry

Qualifications

• Any Graduate - Any Specialization
• Any Post Graduate - Any Specialization
• Any Doctorate - Any Specialization

Job Related Keywords