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Posted on 22 Jul, 2026
In Office
Job Description | Responsibilities
- Manage customer onboarding, implementation, training, and account management.
- Build strong customer relationships to improve adoption and retention.
- Resolve customer issues by coordinating with internal teams.
- Conduct product demos, business reviews, and customer check-ins.
- Support sales with trials, presentations, and proof of concepts.
- Identify upsell, renewal, and account growth opportunities.
Overview
- Industry - IT - Software / Product Development, IT - INFORMATION TECHNOLOGY
- Job Role - Customer Service Manager / Head, Customer Success Manager, Customer Relationship Manager, Technical Account Manager, Implementation Specialist
- Employment type - Full Time - Permanent
- Work Mode - In Office
Qualifications
- Any Graduate - Any Specialization
- Any Post Graduate - Any Specialization
- Any Doctorate - Any Specialization
Job Related Keywords
Customer Success Manager
Customer Success
Management
SaaS
customer organization
Customer onboarding
Computer Science
Account Management
Client Management
Customer Relationship Management (CRM)
Customer Experience - Process Quality Manager
Customer Support
