Customer Success Manager

• Customer onboarding: help them set up product configuration and upload data
• Conduct product training for key stakeholders in the customer organization
• Drive adoption, improve customer satisfaction, and work with our customers to generate new business (upsell and cross-sell)
• Collect customer references, testimonials and create case studies

Overview

• Industry - IT - Software / Product Development
• Functional Area - ITES / BPO / KPO / Call Center / Operations / Tele-calling
• Job Role - Customer Service Manager / Head
• Employment type - Full Time - Permanent
• Work Mode - In Office

Qualifications

• Any Graduate - Any Specialization
• Any Post Graduate - Any Specialization
• Any Doctorate - Any Specialization

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