Customer Success Manager

• Serve as the primary point of contact for assigned strategic accounts
• Lead onboarding, adoption, and continuous value delivery across Certify, Capture, and Imaging modules
• Conduct structured governance meetings, QBRs, and planning sessions with client stakeholders
• Build multi-level, trust-based relationships anchored in scientific credibility and shared goals

Overview

• Industry - Healthcare / Research Educational Welfare & Charitable Trust / Scholarship
• Job Role - Customer Success Manager
• Employment type - Full Time - Permanent
• Work Mode - Remote

Qualifications

• Any Graduate - Any Specialization
• Any Post Graduate - Any Specialization
• Any Doctorate - Any Specialization

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