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Customer Success Manager - US
MoEngage
Bengaluru / Bangalore
Not Disclosed
5 - 7 Years
Full Time - Permanent
Views:232
Applicants:6
Posted on 30 Mar, 2024
In Office
Job Description | Responsibilities
- Serve as main contact for MoEngage's Mid-Market and Enterprise clients.
- Monitor usage, upsell opportunities.
- Resolve issues, ensure satisfaction.
- Conduct check-ins, implement retention strategies.
- Manage projects, coordinate teams.
- Understand product requirements, enhance customer experience.
Overview
- Industry - ADVERTISING / PUBLIC RELATIONS / MARKETING / EVENTS
- Functional Area - IT Software Maintenance / Operations / Support Services
- Job Role - Customer Success Manager
- Employment type - Full Time - Permanent
- Work Mode - In Office
Qualifications
- Any Graduate - Any Specialization
- Any Post Graduate - Any Specialization
- Any Doctorate - Any Specialization
Job Related Keywords
Customer Success
SAN
Cloud Computing
Client Satisfaction
Publishing
Sales
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