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Customer Success Manager - US

MoEngage

Bengaluru / Bangalore

Not Disclosed

5 - 7 Years

Full Time - Permanent

Views:232

Applicants:6

Posted on 30 Mar, 2024

In Office

Job Description | Responsibilities

  • Serve as main contact for MoEngage's Mid-Market and Enterprise clients.
  • Monitor usage, upsell opportunities.
  • Resolve issues, ensure satisfaction.
  • Conduct check-ins, implement retention strategies.
  • Manage projects, coordinate teams.
  • Understand product requirements, enhance customer experience.

Overview

  • Industry - ADVERTISING / PUBLIC RELATIONS / MARKETING / EVENTS
  • Functional Area - IT Software Maintenance / Operations / Support Services
  • Job Role - Customer Success Manager
  • Employment type - Full Time - Permanent
  • Work Mode - In Office

Qualifications

  • Any Graduate - Any Specialization
  • Any Post Graduate - Any Specialization
  • Any Doctorate - Any Specialization

Job Related Keywords

Customer Success SAN Cloud Computing Client Satisfaction Publishing Sales Adobe Adobe Illustrator