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Posted on 24 Feb, 2024
In Office
Job Description | Responsibilities
- Improve renewal rates, reduce churn.
- Increase revenue through cross-sell, up-sell.
- Enhance product adoption and satisfaction.
- Drive new business through advocacy.
- Analyze customer data and gather feedback.
- Advocate for the customer's perspective.
- Support renewals, onboarding, and training.
- Configure software, troubleshoot issues.
Overview
- Industry - IT - Software / Product Development
- Functional Area - Sales / Business Development / Client Servicing
- Job Role - Client Service - Executive / Manager
- Employment type - Full Time - Permanent
- Work Mode - In Office
Qualifications
- Any Graduate - Any Specialization
- Any Post Graduate - Any Specialization
- Any Doctorate - Any Specialization
Job Related Keywords
Customer Satisfaction (CSAT)
Customer Support
Customer Success
Communication
Product Service
Renewals