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Customer Success Manager | Jaipur

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Jaipur

Not Disclosed

0 - 5 Years

Full Time - Permanent

Views:199

Applicants:7

Posted on 24 Feb, 2024

In Office

Job Description | Responsibilities

  • Improve renewal rates, reduce churn.
  • Increase revenue through cross-sell, up-sell.
  • Enhance product adoption and satisfaction.
  • Drive new business through advocacy.
  • Analyze customer data and gather feedback.
  • Advocate for the customer's perspective.
  • Support renewals, onboarding, and training.
  • Configure software, troubleshoot issues.

Overview

  • Industry - IT - Software / Product Development
  • Functional Area - Sales / Business Development / Client Servicing
  • Job Role - Client Service - Executive / Manager
  • Employment type - Full Time - Permanent
  • Work Mode - In Office

Qualifications

  • Any Graduate - Any Specialization
  • Any Post Graduate - Any Specialization
  • Any Doctorate - Any Specialization

Job Related Keywords

Customer Satisfaction (CSAT) Customer Support Customer Success Communication Product Service Renewals