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Customer Success Lead / Manager
Leadrat CRM
Bengaluru / Bangalore
Not Disclosed
2 - 3 Years
Full Time - Permanent
Views:99
Applicants:0
Posted on 18 Aug, 2025
In Office
Job Description | Responsibilities
- Work with Founder/CEO on scale-up journey
- Drive customer success to boost revenue,retention and growth
- Balance CX strategy with hands-on problem solving
- Create structure in fast-paced environment
- Own impact-driven decisions shaping customer journey
Overview
- Industry - IT - INFORMATION TECHNOLOGY
- Functional Area - Sales / Business Development / Client Servicing, ITES / BPO / KPO / Call Center / Operations / Tele-calling
- Job Role - Customer Service Manager / Head, Other Customer Service
- Employment type - Full Time - Permanent
- Work Mode - In Office
Qualifications
- Any Graduate - Any Specialization
- Any Post Graduate - Any Specialization
- Any Doctorate - Any Specialization
Job Related Keywords
Customer Success
Retention
Client Advocacy
Revenue Growth
Scale-up
CX Strategy
Relationship Management