Back to Jobs
Customer Success Executive
Leadrat CRM
Pune | Bengaluru / Bangalore
Not Disclosed
1 - 3 Years
Full Time - Permanent
Views:88
Applicants:1
Posted on 18 Jun, 2025
In Office
Job Description | Responsibilities
- Assist in onboarding and training clients for smooth platform adoption
- Use tools like Anydesk/TeamViewer for remote troubleshooting
- Maintain CRM records and raise tickets in Azure DevOps
- Monitor customer health,gather CSAT feedback and ensure high enagement
- Identify upselling & referral opportunities
- Collaborate with teams & help train new staff
Overview
- Industry - REAL ESTATE & HOUSING - Property Management / Broker / Agent
- Functional Area - Sales / Business Development / Client Servicing, IT Software Maintenance / Operations / Support Services
- Job Role - Customer Success Manager, Customer Support - Executive
- Employment type - Full Time - Permanent
- Work Mode - In Office
Qualifications
- Any Graduate - Any Specialization
- Any Post Graduate - Any Specialization
- Any Doctorate - Any Specialization
Job Related Keywords
Customer Onboarding
Product Training
Issue Resolution
CRM Tools
Azure DevOps
Customer Satisfaction
Client Retention
Revenue Growth
