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Customer Success Executive | Digital Lending | WFO
Lark Finserv Pvt. Ltd.
Noida | Delhi NCR
Not Disclosed
2 - 7 Years
Full Time - Permanent
Views:15
Applicants:1
Posted on 14 Nov, 2026
In Office
Job Description | Responsibilities
Lark Finserv is hiring a professional Customer Success Executive in Noida.
Responsibilities:
- Handle inbound/outbound customer calls.
- Guide users through the KYC, pledge & loan journey.
- Own cases from lead to disbursal.
- Resolve customer queries & service requests.
- Track applications & coordinate with lending partners.
- Maintain CRM updates & reports.
- Ensure RBI compliance & excellent customer experience.
Overview
- Industry - NBFC (Non Banking Financial Services), , ,
- Job Role - Customer Support - Executive, Digital Lending
- Employment type - Full Time - Permanent
- Work Mode - In Office
Qualifications
- Any Graduate - Any Specialization
- Any Post Graduate - Any Specialization
- Any Doctorate - Any Specialization
Job Related Keywords
Customer Service
Customer Success
Loan Processing
Loan Disbursal
Digital Lending
FinTech
NBFC
Relationship Management
Telecalling
Telesales
CRM
Lead Management
KYC Verification
Loan Against Securities
Mutual Funds
Financial Products
Customer Retention
Case Management
LeadSquared
Salesforce
Zoho CRM
Excel