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Customer Success Consultant - Bangalore
MTAP Technologies
Bengaluru / Bangalore
Not Disclosed
4 - 6 Years
Full Time
Views:206
Applicants:7
Posted on 4 Mar, 2024
In Office
Job Description | Responsibilities
- Find opportunities to bring in automation/orchestration in order to enhance client service experience.
- Participate in internal planning activities to develop schedules and align resources for projects and support activities.
- Owning the long term as well as the short-term growth strategy of the account(s).
- Strong decision-making skills.
Overview
- Industry - Management Consulting
- Functional Area - ITES / BPO / KPO / Call Center / Operations / Tele-calling
- Job Role - Customer Care Executive / Associate - Non Voice / Web
- Employment type - Full Time
- Work Mode - In Office
Qualifications
- Any Graduate - Any Specialization
- Any Post Graduate - Any Specialization
- Any Doctorate - Any Specialization
Job Related Keywords
Customer Success Consultant
Customer Success
Relationship management
Service management
Client satisfaction
Management consulting
Information technology
Growth strategy
