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Posted on 27 Jun, 2026
In Office
Job Description | Responsibilities
- C+2 / C+4 Closures: Drive timely closure of booking and pre-trip tasks within defined turnaround timelines
- Error-free booking operations: Own the accuracy of every booking — zero errors, zero misses
- Pre-trip task closure: Ensure all pre-trip requirements are completed well within due dates for every traveller
- Chat & ticket response monitoring: Monitor and oversee team response quality and TAT across all customer touchpoints
Overview
- Industry - FOOD, HOSPITALITY, TRAVEL & TOURISM
- Job Role - Customer Service Team Lead
- Employment type - Full Time - Permanent
- Work Mode - In Office
Qualifications
- Any Graduate - Any Specialization
- Any Post Graduate - Any Specialization
- Any Doctorate - Any Specialization
Job Related Keywords
Frontend Lead
JavaScript
React JS
Angular
Vue JS
NodeJS
Full Stack
